Thank you for visiting us online at www.m4me.co. At Made4Me, we strive to do everything we can to respect the trust customers have in our brand and our commitment to your privacy is no exception. We are committed to protecting and safeguarding consumer privacy on the Internet in compliance with the Personal Data (Privacy) Ordinance as well as any other applicable personal data protection law. Thanks again for visiting our website and for placing your trust in Made4Me.

This Policy sets out the manner in which and for what purposes we collect, use, disclose and process your Personal Data when you access or use our website, or mobile and web-based applications (collectively, “Platform”), services, or when you otherwise provide us with your Personal Data, regardless of the medium through which such Personal Data is provided. If the stated purposes of processing are altered for any reason after we have collected your Personal Data, we will seek for your consent for such further processing where required by applicable personal data protection law.

Sometimes, we may provide additional privacy notices to explain how we may use your Personal Data in specific situations and you may have the choice to opt-out of such uses.

Capitalised terms not defined herein are defined in the Made4Me General Terms and Conditions made available on our Platform found at [website official link].

In this Policy, “Made4Me”, “we”, “us” or “our” refers to [UNIFi3D (Hong Kong) Limited], a company registered in Hong Kong with its registered address at 7th Floor Spinners Building, 800 Cheung Sha Wan Road, Kowloon, Hong Kong, and its affiliate entities (each an “Affiliate”).

We pleased to provide information to all of our users and customers about our online privacy policy. Please be assured that we use our best efforts to protect the privacy of visitors to the Platform.

You are responsible to read and be familiar with this Policy.

If you provide us with Personal Data about other individuals (e.g. if you are registering on behalf of someone else, or you are transmitting data during your use of or interaction with the Platform), or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting the information, you confirm that you have the right to authorise us to process it on your behalf in accordance with this Policy.

4. What information do we collect about you?

When you visit the Platform, we collect certain data about your device, your interaction with the Platform, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Data”. The Personal Data we may collect about you includes (depending on the nature of your interaction with us) the following:

(a) information that you provide when registering or opening a user account with us, including [your username, email address, phone number];

(b) information that you provide when placing an order at the Platform, including [your/recipient’s name, shipping information, your PayPal account email, credit/debit card details, billing address, and information about your transaction history];

(c) details of your usage of our Platform, including [your IP address, login information, browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version];

(d) information regarding actions that you may take on our Platform, including [the products you have designed, the artwork you have uploaded]; and

(e) any other Personal Data that you may provide to us from time to time, including as set out in Section 4 below.

We don’t collect any “sensitive data” about you (like racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic data, biometric data, health data, data about your sexual life or orientation, and offences or alleged offences).

Made4Me and its services are intended for use only by those who are 18 years of age or over. We do not target Made4Me at children, and we do not knowingly collect any Personal Data from any person under 18 years of age.

We may collect your Personal Data when:

(a) you submit data to us for the purposes of opening a user account;

(b) you interact with us (for example, via emails, messaging platforms, social media platforms, telephone or video calls, physical meetings, etc.);

(c) you undertake any actions or transactions using our Platform or use any underlying services, functions, features or materials on the Platform;

(d) you authorise us to obtain your Personal Data from a third party;

(e) you request to be contacted or included in an email;

(f) your images are captured via photographs or videos taken by us or our representatives when you attend events organised by us;

(g) you attend events or functions organised by us; and/or

(h) through the use of cookies (or similar technology) when you use our Platform.

The above does not purport to be exhaustive and sets out some common instances of when Personal Data about you may be collected.

We will indicate if the collection and provision of certain categories of Personal Data is mandatory. For any such categories, if you do not provide us with the required information then you may not be able to use some of the functionalities or complete the transactions on the Platform or receive any requested communications or services from us.

You consent to us collecting, using and disclosing your Personal Data for purposes connected or relevant to our business, or to manage your relationship with us. Such purposes would include:

(a) facilitating your use of our Platform;

(b) providing you with relevant information and updates concerning our services, including such services that are made available to you via our Platform;

(c) managing our relationship with you and your requests, solving issues via live chat support, phone or email including any bug fixing;

(d) allowing you access and to use the functionality of our Platform and complete the transactions via our Platform;

(e) sending you notices, communications, statements of account and invoices;

(f) administrative purposes, e.g. reporting, accounting, record keeping, business research, data, planning and statistical analysis, and staff training;

(g) security purposes, e.g. protecting our Platform from unauthorised access or usage and to monitor for security threats;

(h) managing the safety and security of our premises;

(i) carrying out our legitimate business interests;

(j) such purposes that may be informed to you when your Personal Data is collected;

(k) complying with legal or regulatory obligations; and/or

(l) other reasonable purposes related to the above.

Where Personal Data is used for a new purpose and where required under applicable law, we shall obtain your consent for the new purpose.

We may use your Personal Data for direct marketing purpose:

(a) Direct marketing of products and services by us and related special offers, promotions, vouchers and coupons provided by us;

(b) [Special offers, promotions, vouchers and coupons for consumer products and services offered by our business partners.]

In order for us to market products, events and services which are of specific interest and relevance to you, we may analyse and rely on your Personal Data provided to us, or data collected from your interactions with us. If you do not want us to use your Personal Data for the purposes of marketing you can withdraw your consent at any time after logging onto the Platform. Your withdrawal will be effective once you have confirmed your withdrawal of consent.

(a) Affiliate entities

Your Personal Data may be disclosed or transferred to our Affiliates in order to fulfil any of the purposes we have set out above.

(b) Third Parties

Your Personal Data may also be disclosed to third parties in connection with purposes described in Section 5, including without limitation the following circumstances:

disclosing your Personal Data to third parties who provide services to us (including, but not limited to, data providers, technology providers, insurance providers, financial institutions, credit card payment processors and professional service providers (including accountants, lawyers and auditors));

disclosing your Personal Data to third parties in order to fulfil transactions undertaken by you via the Platform, or such third party products and/or services as may be requested or directed by you;

disclosing your Personal Data to third parties that we conduct joint marketing and cross promotions with;

disclosing your Personal Data to regulatory authorities, governments, law enforcement agencies or public agencies;

disclosing your Personal Data to third parties in order to fulfil transactions undertaken by you via the Platform, or such third party products and/or services as may be requested or directed by you;if we are discussing selling or transferring part or all of our business – the information may be transferred to prospective purchasers under suitable terms as to confidentiality;

if we are reorganised or sold, information may be transferred to a buyer who can continue to provide services to you; and

if we are defending a legal claim your information may be transferred as required in connection with defending such claim.

When disclosing Personal Data to third parties, we will (where appropriate, required and permissible) enter into contracts with these third parties to protect your Personal Data in a manner that is consistent with all applicable personal data protection laws and/or ensure that they only process your Personal Data in accordance with our instructions.

We will use all reasonable endeavours to maintain the security of your Personal Data and to protect your Personal Data from misuse, interference and loss and against unauthorised collection, copying, access, modification or disclosure. However, due to the nature of the Internet, we do not provide any guarantee or warranty regarding the security of your Personal Data during transmission to or storage by us via electronic means and you acknowledge that you disclose your Personal Data to us at your own risk.

The Personal Data you provide to us will be transferred to and stored with a cloud service provider with servers that are generally located in Singapore. Where your Personal Data will be transferred to a country outside of Singapore, we will ensure that the recipients in that country will provide your Personal Data with a standard of protection that is at least comparable to the protection under all applicable personal data protection laws.

We will only retain your Personal Data until it is reasonable to assume that such retention no longer serves any of the purposes for which your Personal Data was collected and is no longer necessary for legal, compliance or business purposes. We will either irreversibly anonymise or securely destroy your Personal Data once we no longer need it.

We will use all reasonable endeavours to keep your Personal Data accurate, complete, up-to- date, relevant and not misleading. You have the right to request access to and correction of any of your Personal Data held by us, or withdraw your consent to our collection, use and disclosure of your Personal Data, or under certain conditions may request the transfer of some types of your personal data to another party, at any time by submitting a written request to our Data Protection Officer (see “How to contact us” section below). In order to ensure that your Personal Data is kept as accurate as possible, please notify us of any changes to your Personal Data.

Please note that your withdrawal of consent to our collection, use and disclosure of your Personal Data may result in us not being able to carry out all or some of the purposes as set out in this Policy.

We may use online tracking technology on our Platform such as cookies, pixel tags, web beacons and other similar technologies to automatically collect information about verifying users; remembering user preferences and settings to enhance your experience when you return to using our Platform; location and usage patterns; monitoring, evaluating and optimising the operation of our Platform; and analysing traffic on our Platform.

You have the right to disable any of these online tracking technologies by adjusting your browser settings to modify your cookie preferences. However, if you turn off your cookies, some of our Platform’s services may not function properly and you will not be able to receive the most efficient and personalised experience.

Our Platform may contain links to other third party websites and applications, including those of our Affiliates (“Third Party Sites”). We do not own or control, and are not responsible for the privacy practices of those Third Party Sites. We encourage you to remain alert if you follow any links to leave our Platform, and to review the privacy policies of those Third Party Sites so that you are aware of how your Personal Data may be collected and used by such third parties. We are not liable to you in respect of any data you transfer to these Third Party Sites or your engagement and use of third party service providers.

From time to time, we may update this Policy to reflect new technologies, regulatory requirements or any other changes that may be necessary. We will notify you by posting a notice of such updated Policy on our Platform and, where required by law, obtain your consent to such changes. The updated Policy will supersede earlier versions and will apply to your Personal Data provided to us previously. If we make a change that significantly affects your rights or, to the extent we are permitted to do so, significantly changes how or why we use your Personal Data, where required by law, we will notify you by way of a prominent notice on our Platform or, if we have your email address, by email.

If you wish to contact us regarding this Policy (including in relation to any of your rights under this Policy or any other questions you may have), please contact us at [hello@m4me.co].